Moderator: Andreas Wideroe
Can you perhaps send him a photo of the lens damage? Is it bad enough to affect the performance?
BK wrote:I would get a refund, this is not acceptable at all. If it is described as "mint" there should be a no quibble 7 days guarantee at least. And with all those dings and dents it's hardly "mint".
It's bit dodgy getting cameras and stuff off the internet, very " hit" and "miss"
Andersens Tears wrote:
Thanks for your support, I'm sorry to hear about your problem. I agree it's very hit and miss.
On his webiste he has a 15 day retun/refund* option - but you get a 'store credit' minus the value of shipping.
He's not even offered me this, and do I want a store credit and have to forefit the shipping fees beacuse the camera was incorrectly described?
I'm just so unhappy.....
Is there anyway you could stop the payment with your credit card company? Did you pay by credit card?
Be persistent, it's not your fault. Insist a full "refund" rather then a credit.
Which model of camera did you get by the way?
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