Eumig service

Post by **mathis** » Mon Dec 20, 2004 7:03 pm

Does anybody know a good service adress for my Nautica? It needs fresh lubrication and, if possible, the modification to 24fps.
Searching through this forum I found this guy who told that he sent his camera to a guy in Austria, but he never revealed to whom.

Thanks,
- Mathis

Post by **Maurizio Di Cintio** » Mon Dec 20, 2004 11:04 pm

Firma:
"Fotoreparatur Helmut Mayrhofer"
Petersbrunnstrasse, 8

A-XXXX Salzburg (Austria)

Sorry I can't find the zip code, but the above should suffice.

Good luck!

Post by **reflex** » Tue Dec 21, 2004 6:10 am

Maurizio Di Cintio wrote:Firma:
"Fotoreparatur Helmut Mayrhofer"
Petersbrunnstrasse, 8

A-XXXX Salzburg (Austria)

Sorry I can't find the zip code, but the above should suffice.

Good luck!

The list says...

Petersbrunnstr. 8,
A-5020 Salzburg

Tel: 0043 662 842250 (worth calling in case he's moved, retired, or gone to the happy projection room in the sky...)

Post by **landsberger** » Tue Dec 21, 2004 8:06 am

Go to http://www.bolex.ch

This is from their site!

"BOLEX INTERNATIONAL SA in Switzerland also continues to service former Super 8mm Bolex + Eumig cameras and projectors, for all those fans!

Hope this helps you

Alex · Post by **Alex** » Tue Dec 21, 2004 5:46 pm

Landsberger, awesome lead. Although I could not find any reference to Super-8 on the Bolex website, I did get a positive response from them to my email. (I guess we can thank 16mm for this service opportunity.)

Here is the email reply I received...

Thank you for your message of 21.12.2004.

Yes, we still repair these Eumig cameras, and other Eumig and Bolex Super 8
cameras.

You can ship your camera(s) to us, at the following postal address.

Bolex International SA
Mr. Marc Ueter
15 Route de Lausanne
CH - 1400 Yverdon-les-Bains
Switzerland

Tel: +41 24 425 60 21

We still have the parts in stock and our technical service knows these
models very well.

Awaiting your news, we remain,

Sincerely Yours.

Bolex International SA
Mr. Marc Ueter
15 Route de Lausanne
CH - 1400 Yverdon-les-Bains

Tel: +41 24 425 60 21
Fax: +41 24 425 68 71
E-mail: bolex@bluewin.ch

Internet: http://www.bolex.ch

Post by **mathis** » Tue Dec 21, 2004 6:43 pm

Thank you all for these great resources!

Post by **rick dangerous** » Tue Dec 21, 2004 11:06 pm

Mathis,
Let me know how you get on with your enquiry into getting your Nautica converted to 24fps. I'd be very interested if they could do that.
Thanks
Gary

Alex · Post by **Alex** » Mon Dec 27, 2004 2:13 am

I'm hoping they have a Los Angeles office for shipping from.

I figure they would know the ins and outs of customs.

Alex · Post by **Alex** » Tue Jan 04, 2005 5:20 pm

Well, here is an update...

Sorry for the late answer, we were on holidays!

You camera can be fully serviced here in Switzerland, with genuine Eumig
parts. We have no office in LA. You can ship us your camera to the address
below.

Pack your camera well, mention on the parcel that the camera goes to the
manufacturer for repairs, and declare a value of 100 US Dollars more or
less.

We can do a full service the camera for $390, including shipment costs back
to the USA.
Turnaround: 2 weeks.
Warranty: 6 months.
Payment form: bank transfer.
Shipment: your camera will be shipped back to you immediately upon receipt
of your settlement.

If you have other questions, please contact us again.

We look forward to hearing from you soon and remain,

Sincerely Yours.

Bolex International SA
Mr. Marc Ueter
15 Route de Lausanne
CH - 1400 Yverdon-les-Bains

Tel: +41 24 425 60 21
Fax: +41 24 425 68 71
E-mail: bolex@bluewin.ch

Internet: http://www.bolex.ch

----------------------------------------end of email......

I was hoping for the $250-275.00 range. Perhaps they would give a quantity repair discount? However, if I had the money available I would not hesitate to start sending my fleet of Eumigs.

I guess I have another goal for the upcoming year!

Alex · Post by **Alex** » Thu Jan 06, 2005 7:26 pm

Well, it looks like my hopes were met!

If I have three cameras to send in for servicing the price drops to $250 a camera! (I think that included shipping also!)

Now if I can just raise the funds.

You guys who live near this place are frickin lucky. The perception I get from their emails is these guys really know what they are doing and they have the original parts.

Way cool.

Post by **mathis** » Mon Jan 10, 2005 1:16 pm

I had a talk with Mr. Ratgeb at Fotoreparatur Helmut Mayrhofer and I was told that Mr. Mayrhofer is retired but he still does jobs like this. Also spare parts and calibrating equipment is still there.
Unfortunatly Mr. Mayrhofer has to go to hospital for the next 4-6 weeks so nothing quick is possible.

Alex · Post by **Alex** » Mon Jan 10, 2005 6:27 pm

I had communicated with them in the past.

The strangest thing though, my emails didn't always make it through and I think my faxes also wouldn't go through. It was very frustrating.

I hope he is well. His experience is very valuable.

Post by **mathis** » Wed Jan 12, 2005 3:39 pm

Mr. Ueter is definitely a nice guy and sending the camera to Bolex seems the best solution. I was a bit shocked about 390$ but then I thought about the weak dollar and the high shipping and so for me in Europe it will be below 200 Euros.

And to respond to Gary: 24fps is very well possible, add another 50 Euros.

Post by **mathis** » Fri Jan 14, 2005 1:45 pm

To finish my story: I thought my camera needs fresh oil which I didnÃ‚Â´t want to apply myself. Since I would have sent my camera to Bolex anyway I decided I risk looking inside myself. I found some quite corroded contacts on the main switch which I cleaned with a graphite pen. Seemed to work fine again afterwords and today I flawlessly shot three cardridges.
Now hopefully the metering system was OK...

Post by **alan doyle** » Sat Jan 15, 2005 4:51 am

8O

hi ya, guys...
i was the guy ages ago,that got 3 eumig nauticas serviced in austria..
my advice is wait for Helmut Mayrhofer..
he did an amazing job servicing plus changed the speeds to 24 fps...
he then tested cameras in pressure chamber and discovered, 1 cam had a hairline crack which would of leaked big time..
he is a bit slow but at 120 euros per camera i am not complaining..
i believe he is quite old now ,but a german stills camera guy in london was trained up by mayrhofer..25years ago...
so he has been around a bit...
cheers..

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